77app's Privacy Policy
At 77app, the security of your personal information is our top priority. This policy clearly explains how your information is collected, used, and kept secure.
1 Introduction
This Privacy Policy ("Policy") applies to the 77app website (https://77app.bar) and all related services. This Policy describes how 77app ("we", "us") collects, processes, stores, and protects the personal information of users ("you", "your"). By using our platform, you agree to the terms of this Policy.
We believe that the privacy of personal information is a fundamental right. At 77app, we collect only the information necessary to provide you with a quality gaming experience and to keep our services secure.
2 Information We Collect
77app may collect information from users in various ways. These are described in detail below:
2.1 Information You Provide Directly
This includes information you voluntarily provide during account registration and use:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Identity document details (when identity verification is required)
- Transaction details — bKash, Nagad, Rocket, or Upay number
- Account password and security-related information
- Messages and communications you send to customer support
2.2 Automatically Collected Information
When you use the 77app platform, the following technical information may be collected automatically:
- IP address and device type
- Browser type and version
- Date, time, and duration of site visits
- Pages visited and types of actions taken (log data)
- Information collected through cookies and similar tracking technologies
2.3 Gaming & Transaction Information
Records generated from your gaming activity, such as:
- Deposit and withdrawal history
- Game session details and results
- History of bonuses and promotional offers received
- VIP tier and rewards-related information
3 Purposes for Using Your Information
77app uses collected information only for specific and legitimate purposes. The main purposes are listed below:
3.1 Service Operation & Improvement
- To create, verify, and manage accounts
- To process deposits and withdrawals
- To activate gaming services and bonuses
- To identify and resolve technical issues on the platform
- To personalize and improve the user experience
3.2 Security & Fraud Prevention
- To prevent account fraud and unauthorized access
- To conduct anti-money laundering checks (AML)
- To verify age and prevent access by minors
- To ensure responsible gaming and monitor addiction risk
3.3 Communication & Support
- To send notifications related to transactions, account changes, and security
- To respond to customer support requests
- To send relevant promotional information (subject to your consent)
- To communicate policy changes and important updates
3.4 Analytics & Research
- To analyze platform usage patterns (anonymously)
- To plan new services and features
- To monitor and improve technical performance
4 Sharing Information with Third Parties
77app never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in specific circumstances:
4.1 Service Provider Partners
We work with trusted technology partners — such as payment processing services (bKash, Nagad, Rocket, Upay), game software providers, and cybersecurity firms. These partners operate under strict confidentiality agreements and receive only the information needed to provide their designated services.
4.2 Legal & Regulatory Requirements
If required by a court order, lawful investigation, or legal obligation, 77app may provide relevant information to authorities. In such cases, we aim to share as limited information as possible.
4.3 Emergency Situations
Where there is an immediate risk to a person's life or property, or where necessary to prevent serious fraud, relevant information may be shared with the appropriate authorities.
5 Cookies & Tracking Technologies
77app uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored in your browser.
5.1 Essential Cookies
These cookies are essential for the platform's basic functionality. They maintain login sessions, manage security tokens, and save your preferences. Disabling these cookies may cause the site to not function properly.
5.2 Analytics Cookies
Analytics cookies are used to collect information anonymously — such as which pages are visited most, how long users stay, and where issues occur. This information helps improve the site.
5.3 Cookie Controls
You can accept, reject, or delete cookies from your browser settings. However, disabling essential cookies may cause some 77app services to not work properly.
6 Data Security Measures
77app follows industry-leading standards to protect your information. Our security framework includes:
SSL Encryption
All data exchanged between your browser and 77app servers is secured with SSL/TLS encryption technology, preventing anyone from intercepting or reading your data in transit.
Secure Server Infrastructure
Our servers are protected by firewalls and intrusion detection systems. Server access is strictly controlled and only authorized staff can gain entry.
Password Hashing
Your password is never stored in plain text. It is hashed using strong cryptographic algorithms so that no one can read it.
Access Controls
77app's internal staff can only access information necessary to carry out their responsibilities. All access is logged and reviewed regularly.
Security Limitations
Although we follow the highest security practices, it is never possible to guarantee 100% security when transmitting information over the internet. You also have a responsibility to keep your account password confidential.
7 Your Rights
You have specific rights over your personal information. 77app respects these rights and helps you exercise them:
7.1 Right to Access
You have the right to know what personal information we hold in connection with your account. You can request this information by contacting our support team.
7.2 Right to Rectification
If any information we hold about you is incorrect or incomplete, you can request a correction. You can update some information directly from your account settings.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, information related to legal obligations, ongoing disputes, or financial transaction records may need to be retained for a specified period.
7.4 Right to Object to Processing
You may object to your information being used for specific purposes such as marketing communications or data analytics. We will process your request and take appropriate action.
7.5 Right to Data Portability
You may request a copy of the personal information you have provided to 77app. We will generally provide it in a commonly readable format.
8 Data Retention Period
77app does not retain your information for longer than necessary. The key retention principles are described below:
Active Accounts
Relevant information is retained for as long as your account remains active. This is necessary to provide services, maintain security, and meet legal compliance requirements.
After Account Closure
Even after an account is closed, financial transaction records, identity verification information, and documents needed for dispute resolution may be retained for a specified period in accordance with legal obligations. Once that period ends, the information is securely deleted.
9 Protection of Minors
Prohibited for Those Under 21
77app is for users aged 21 and above only. We do not knowingly collect personal information from minors. We verify age during the registration process, and if an account holder is found to be a minor, that account and all associated information will be deleted immediately.
If you know that a minor is using 77app, please notify our support team.
10 Changes to This Policy
Notice of Updates
77app may review and update this Privacy Policy from time to time. For significant changes, we will publish a notice on the platform and/or inform you through your registered contact method.
Continued use of 77app after any changes will be taken as acceptance of the updated policy. We therefore recommend visiting this page regularly.
11 Contact Us
If you have any questions or comments about this Privacy Policy, or wish to exercise your rights, please contact us:
77app Privacy Team
Email: [email protected]
Support type: 24/7 live chat & email
Languages: Bengali & English
We generally aim to respond promptly to requests related to personal information. More complex matters may take a little longer.
For More Information
To learn about our platform's rules and terms of use, visit the Terms & Conditions page. To learn more about responsible gaming practices, visit the Responsible Gaming page. For answers to common questions, you can also check our FAQ section.